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All complaints will be reviewed and resolved within 5 business days. Outcomes of any investigations/reviews will be communicated to the complainant.
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In the event of a disagreement, the matter will be resolved by an independent neutral party.
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Please notify us by sending an email to yessmistress.com@gmail.com.
In cases where an appeal dispute cannot be resolved internally, users may request review by a neutral third party at the merchant's expense.